Incidents reported on status page for afx.com https://status.afx.com/ https://d1lppblt9t2x15.cloudfront.net/logos/556002016edc10445e32609b045cce27.png https://status.afx.com/ en https://status.afx.com/incident/452603 Tue, 29 Oct 2024 14:05:01 -0000 https://status.afx.com/incident/452603#36f9aabc6442f27a3ebb5a18672e19f23190b0f49a269ccc8a4ff25d9913bfc8 afx.com Members Area Frontend recovered. https://status.afx.com/incident/452603 Tue, 29 Oct 2024 14:03:52 -0000 https://status.afx.com/incident/452603#dbe0ee3f47bc8f11694e66e1b244ac47ea01dbcbb007794193a983401ff2de6d afx.com Admin Area Frontend recovered. https://status.afx.com/incident/452603 Tue, 29 Oct 2024 13:55:12 -0000 https://status.afx.com/incident/452603#72aef44bf6c54cf2ad4558d72aa855aa3c6345e809fde9e24be70b78c4eac566 afx.com Admin Area Frontend went down. https://status.afx.com/incident/452603 Tue, 29 Oct 2024 13:54:10 -0000 https://status.afx.com/incident/452603#6bb88ed2cbbd4cdafb39514a7b08f1b3dcbc512bc2b4a9cc526e4a9e52f14eee afx.com Members Area Frontend went down. https://status.afx.com/incident/427673 Wed, 16 Oct 2024 06:51:23 -0000 https://status.afx.com/incident/427673#a4defa24fb8af451a12ed9fa8eb430056b99d44f4e7a6dce349887df9d7edf59 afx.com Members Area Frontend recovered. https://status.afx.com/incident/427673 Wed, 16 Oct 2024 06:50:23 -0000 https://status.afx.com/incident/427673#467bc1446f73d17b771812a6d8dcd4b8c3c350ab751accd9278075dde7d19949 afx.com Frontend recovered. https://status.afx.com/incident/427673 Wed, 16 Oct 2024 06:49:32 -0000 https://status.afx.com/incident/427673#8cd8610c12c0db2481e4846af88c431e79af2e8a6fc63b284962999db136449c afx.com Frontend and afx.com Members Area Frontend went down. https://status.afx.com/incident/427673 Wed, 16 Oct 2024 06:49:32 -0000 https://status.afx.com/incident/427673#8cd8610c12c0db2481e4846af88c431e79af2e8a6fc63b284962999db136449c afx.com Frontend and afx.com Members Area Frontend went down. https://status.afx.com/incident/419701 Tue, 27 Aug 2024 05:54:40 -0000 https://status.afx.com/incident/419701#7126289772e29eeed771fe4e09299caa82c6802c2e23d716b78a67c6dbd076a2 afx.com Frontend recovered. https://status.afx.com/incident/419701 Tue, 27 Aug 2024 05:54:33 -0000 https://status.afx.com/incident/419701#6dfc1baf3733a2d00208e558526547951444906b987274454f93e0a936433fa0 afx.com Members Area Frontend recovered. https://status.afx.com/incident/419701 Tue, 27 Aug 2024 05:54:21 -0000 https://status.afx.com/incident/419701#a9e7f1b742cb59164634b3ec1677beae429215f30d6b119e053ed0eef46b318a afx.com Frontend and afx.com Members Area Frontend went down. https://status.afx.com/incident/419701 Tue, 27 Aug 2024 05:54:21 -0000 https://status.afx.com/incident/419701#a9e7f1b742cb59164634b3ec1677beae429215f30d6b119e053ed0eef46b318a afx.com Frontend and afx.com Members Area Frontend went down. https://status.afx.com/incident/417058 Wed, 21 Aug 2024 12:02:57 -0000 https://status.afx.com/incident/417058#0893d93561e365f902c9f0bec38cd00c30d9a85c048b7e4031e451a10d617193 afx.com Frontend recovered. https://status.afx.com/incident/417058 Wed, 21 Aug 2024 12:00:43 -0000 https://status.afx.com/incident/417058#c2439a5e83df3bd1dc93d2c8c5271e48c82ec3d499d5d7082324279bfe0ede61 afx.com Admin Area Frontend recovered. https://status.afx.com/incident/417058 Wed, 21 Aug 2024 11:59:37 -0000 https://status.afx.com/incident/417058#bf51047268a657bed3be027631a45711068e5ce9e14545f354d4d68ee93fb5ac afx.com Members Area Frontend recovered. https://status.afx.com/incident/417058 Wed, 21 Aug 2024 11:58:38 -0000 https://status.afx.com/incident/417058#abfcde1b74f591f7a6d4249da9803e31274bc0e4860a82a8d6c6556db1f632b3 afx.com Admin Area Frontend went down. https://status.afx.com/incident/417058 Wed, 21 Aug 2024 11:58:32 -0000 https://status.afx.com/incident/417058#6c0b857559135bd5722585ba24f48e1f88e7616a8ed650d6723ddaca00336a58 afx.com Frontend and afx.com Members Area Frontend went down. https://status.afx.com/incident/417058 Wed, 21 Aug 2024 11:58:32 -0000 https://status.afx.com/incident/417058#6c0b857559135bd5722585ba24f48e1f88e7616a8ed650d6723ddaca00336a58 afx.com Frontend and afx.com Members Area Frontend went down. https://status.afx.com/incident/352435 Tue, 09 Apr 2024 09:03:20 -0000 https://status.afx.com/incident/352435#b4f73affc2e002c3e6e46bb89ea18371015590eefb48ed4a0a317c9cae21d527 afx.com Admin Area Frontend recovered. https://status.afx.com/incident/352435 Mon, 08 Apr 2024 10:01:32 -0000 https://status.afx.com/incident/352435#0405330559c2e7f8dbdf9acba9c73fdd9787737466225230bb8cf9b98c555cb5 afx.com Members Area Frontend recovered. https://status.afx.com/incident/352435 Mon, 08 Apr 2024 08:51:31 -0000 https://status.afx.com/incident/352435#e8c911e99cf4463a2dbcb4a1f6aa9508a562e328e2c2ac9ac46384e9e443c45a afx.com Admin Area Frontend went down. https://status.afx.com/incident/352435 Mon, 08 Apr 2024 08:50:23 -0000 https://status.afx.com/incident/352435#cec415eda85c4a2b1b89046744180fd717208e46eb507010ac85b92a05ea7a0f afx.com Members Area Frontend went down. https://status.afx.com/incident/350786 Thu, 04 Apr 2024 13:03:08 -0000 https://status.afx.com/incident/350786#bf51067cdd5e889ad648cfe8e884ff64190dd5d9795a09e154e0019444cce3c0 afx.com Admin Area Frontend recovered. https://status.afx.com/incident/350786 Thu, 04 Apr 2024 13:01:00 -0000 https://status.afx.com/incident/350786#d1afcc29715c19eea77f2e95f75d09538d9241929a2743ce1f61f95d48e9e781 afx.com Members Area Frontend recovered. https://status.afx.com/incident/350786 Thu, 04 Apr 2024 11:29:56 -0000 https://status.afx.com/incident/350786#91e37ff74904218e2a36fed304ab4098b5a41f25d6d558e5e5459a2408007c6b afx.com Members Area Frontend went down. https://status.afx.com/incident/350786 Thu, 04 Apr 2024 11:29:08 -0000 https://status.afx.com/incident/350786#38f1567041b9a5aa9fb56cc74ce4620277e4179f9e9f92ac22ef88f54ed840ad afx.com Admin Area Frontend went down. https://status.afx.com/incident/319195 Wed, 31 Jan 2024 22:50:00 -0000 https://status.afx.com/incident/319195#342f7ea77a64881d3b9883a0c38415b6032a586aa9bf657a1c9ef258b78716a0 We are now fully live with a new provider and account balances and trades are now correctly displaying for all accounts. At this point we consider the issue resolved so if you are having any issues, please do not hesitate to contact us so we can investigate. https://status.afx.com/incident/319195 Wed, 31 Jan 2024 12:29:00 -0000 https://status.afx.com/incident/319195#2ba73670bcf8ffb0a2e9ff0d5c26b202488fa71125ff66a8d0550d5ff4363dd9 We believe all accounts should now be showing the correct balance and equity. We still have a little bit of work left to ensure that all trades and profit data is showing correctly, but we estimate that will be fixed within the next six hours. https://status.afx.com/incident/319195 Tue, 30 Jan 2024 23:10:00 -0000 https://status.afx.com/incident/319195#8263a227540a1f0a615eb36e85ae2f7ab1299a2cd35fd09c2b9e972345edc116 We have sourced a new provider to replace the one having issues and are currently integrating it. We expect to have normal service resumed in 24 to 48 hours. Some accounts may already be seeing to to date balances starting to appear. We apologise again for the inconvenience. https://status.afx.com/incident/319195 Mon, 29 Jan 2024 20:52:00 -0000 https://status.afx.com/incident/319195#596e59ea2ce7e3c01e6d015f92de08eb8f96791f23c94533a11b9833ad08487c We are still working hard to get our balance and trade information displaying correctly across the my.afx.com page and the mobile app. We are in talks with our provider to speed up the process and are also working on implementing a backup provider to reduce the chances of this situation happening again. We appreciate you patience on this matter. https://status.afx.com/incident/319195 Mon, 29 Jan 2024 10:14:00 -0000 https://status.afx.com/incident/319195#899647399ab028078f705749918cdc4a563bf9f0d8a239946ce63be199729dc3 We are currently experiencing an issue with connection to our MT4 servers. This is not affecting our trading or strategies, however, balance and profit details inside the mobile app and portal are not up to date. If you wish to see an up to date balance we suggest temporarily logging in to MT4 directly while we resolve the issue. Please bear with us, we will have this resolved asap.